Published on:18 March 2026
Our information and advice line will close at 4.30pm on Thursday 2nd April and will reopen at 9am on Tuesday 7th April. Calls received during this time will go to voicemail. Please leave your name and number and a member of the team will call you back as soon as they can, once we reopen.
The 0-5, 5-19 and 11-19 ChatHealth text services will also close at 4.30pm on Thursday 2nd April and reopen at 9am on Tuesday 7th April. Text messages received during this time will be replied to once we reopen.
If you need medical advice during this time, please call 111 or go online to 111.nhs.uk
Our website also answers lots of common questions that parents, carers and young people have.